Mac error/app not working!

“TextExpander has encountered an error from which it cannot recover. Please quit and re-launch TextExpander.”

I HAVE REDOWNLOADED THE APP SEVERAL TIMES!!! I HAVE DELETED THE “com.smileonmymac.textexpander” FOLDER!!! APP STILL NOT WORKING!!! PLEASE HELP!!!

Hi Amy, we were having database issues yesterday that have since been resolved. Are you still having trouble?

Yes. I have been having this issue for months now!! Very upsetting I cannot use this tool. Any app updates or solutions??? Please