Hi all
I’ve been a TextExpander user on my Mac for a few years, and I’ve only recently started experiencing this issue.
When switching from the legacy version to the new version of Outlook, whenever I use a snippet, it no longer retains the font/formatting, even though the settings are correct. I’ve changed it from rich text to plain text, as mentioned in another thread on here (in plain text, it uses the correct font) and back again, but it still has the same problem after it’s switched back. It shows the regular text as a serif font and the formatted elements in a sans-serif. My ‘regular’ font in everything is a ‘sans-serif’ font, so this is hugely annoying and leaves me having to redo the formatting every time I use a snippet.
I was having this issue in MS Word too, but after changing the default font from “Aptos” to “Calibri”, this appears to have solved the issue. However, in Outlook, I’ve tried changing the global font from Aptos to Calibri, but it still changes the output.
Any advice would be greatly appreciated!
Thanks so much x