Top Positive Phrases for Customer Service

Do you work in customer service and need some positive phrases at the ready? Try adding these to your TextExpander library:

  1. “I’m happy to help.”
  2. “Thank you for bringing this to our attention.”
  3. “I appreciate your patience.”
  4. “You’re a valued customer.”
  5. “Is there anything else I can assist you with?”
  6. “Let’s resolve this together.”
  7. “Your satisfaction is our priority.”
  8. “I understand your concern.”
  9. “We aim to exceed your expectations.”
  10. “Thank you for your feedback.”
  11. “I apologize for any inconvenience this may have caused.”
  12. “We will take care of this for you.”
  13. “It’s our pleasure to serve you.”
  14. “Thank you for choosing us.”
  15. “We appreciate your loyalty.”
  16. “Let me find a solution for you.”
  17. “Your happiness is important to us.”
  18. “Thank you for your patience.”
  19. “We value your business.”
  20. “We’re here to make things right.”

What are your favorite go-to customer service phrases?

Here are helpful sources of more customer service phrases:

2 Likes

These are definitely the all-time greats, @josh.centers :raised_hands:

One of my personal favorites is: ‘I’ll do my best to get this sorted for you!’ – always a great way to show you’re on their side.

Let’s keep the ball rolling—what’s your go-to customer service phrase? :point_down:

1 Like